Tcci TCCI

Get to Know: Shawn Daly

April 1, 2017 in Blog

Describe your role with TCCI.
As quality manager, I act as the voice of the customer. I translate customer feedback into improvements for our products and processes. I believe that focusing on customer concerns improves product quality as well as customer service—which puts TCCI on the forefront of the industry.

What’s been your best experience working for TCCI?
TCCI fosters a culture of collaboration—and working with the other talented team members has been a positive experience. Our employees all have unique skill sets and areas of expertise that provide perspective when thinking critically and problem solving. Ultimately, this diversity contributes to the success of the company.

What opportunities do you see in the industry?
We offer a wide range of products and services. With our global footprint, building on this provides us the opportunity to be the preferred supplier of compressors globally.

How have your experiences/knowledge from past roles shaped your experience in your current role?
I started in product design and testing and moved to operations as an automotive manufacturing engineer. This allowed me to develop a strong knowledge of the APQP process and documentation. I’ve managed manufacturing line installations, product launches and workforce training. I’ve also had roles in which I developed and implemented quality systems.

My experience has taught me that quality systems need to be developed around the people of the organization. When we talk about quality systems, it isn’t just the quality of the parts, but the way we do business to support our customers.

Blog

At TCCI, our brand is our promise—to deliver innovative product solutions that exceed customer expectations and drive the industry towards a more sustainable future. We know that customer acquis

When machines and minds meet, the remarkable happens. In honor of Manufacturing Month, TCCI honors the skilled workforce whose resilience and adaptability pulled us through a pandemic and strengthened

The global transition to electric vehicles (EV) is accelerating faster than expected with virtually every automaker pumping billions of dollars into new manufacturing facilities. Auto Trends has clos